Privacy Policy

The policy: This privacy policy notice is for this website; www.thelandofdogs.com and served by Land of Dogs, C/O Conwy Business Centre, Junction Way, Llandudno Junction, LL31 9XX and governs the privacy of those who use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. and to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.This privacy policy is linked on every page of our website via a footer menu.

Policy key definitions:

• “I”, “our”, “us”, or “we” refer to the business, Land of Dogs and its partner companies.
• “you”, “the user” refer to the person(s) using this website.
• GDPR means General Data Protection Act.
• PECR means Privacy & Electronic Communications Regulation.
• ICO means Information Commissioner’s Office.
• Cookies mean small files stored on a users computer or device.

Who we are and contact information

We are Land of Dogs, an e-commerce store located in the United Kingdom that sell to the UK, EU and USA.
Our website address is: https://www.thelandofdogs.com with the business contact address of Land of Dogs, C/O Conwy Business Centre, Junction Way, Llandudno Junction, LL31 9XX

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

• Lawful basis: Consent
  The reason we use this basis: #
  We process your information in the following ways: #
  Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
  Sharing your information: We do not share your information with third parties. / We do share your personal information with third parties and they include; .

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• Lawful basis: Contract
  The reason we use this basis: #
  We process your information in the following ways: #
  Data retention period: We shall continue to process your information until the contract between us ends or is terminated under any contract terms.
  Sharing your information: We do not share your information with third parties. / We do share your personal information with third parties and they include; .

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• Lawful basis: Legal obligation
  The reason we use this basis: #
  We process your information in the following ways: #
  Data retention period: #
  Sharing your information: We do not share your information with third parties. / We do share your personal information with third parties and they include; .

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• Lawful basis: Vital interests
  The reason we use this basis: #
  We process your information in the following ways: #
  Data retention period: #
  Sharing your information: We do not share your information with third parties. / We do share your personal information with third parties and they include; .

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• Lawful basis: Public task
  The reason we use this basis: #
  We process your information in the following ways: #
  Data retention period: #
  Sharing your information: We do not share your information with third parties. / We do share your personal information with third parties and they include; .

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• Lawful basis: Legitimate interests
  The reason we use this basis: #
  We process your information in the following ways: #
  Data retention period: #
  Sharing your information: We do not share your information with third parties. / We do share your personal information with third parties and they include; .

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• Lawful basis: Special category data
  The reason we use this basis: #
  We process your information in the following ways: #
  Data retention period: #
  Sharing your information: We do not share your information with third parties. / We do share your personal information with third parties and they include; .

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• Lawful basis: Criminal offence data
  The reason we use this basis: #
  We process your information in the following ways: #
  Data retention period: #
  Sharing your information: We do not share your information with third parties. / We do share your personal information with third parties and they include; .

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If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

• the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to data portability;
• the right to object; and
• the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website. Some cookies are required to enjoy and use the full functionality of this website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options. Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

• Third party vendors, including Google, use cookies to serve ads based on a user’s previous visits to our website or other websites.
• Google’s use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our sites and/or other sites on the Internet.
• Land of Dogs readers may opt out of personalised advertising by visiting Ads Settings. (Alternatively, you can opt out of a third-party vendor’s use of cookies for personalised advertising by visiting www.aboutads.info.)

Cookies that we use are;

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[list of cookies used]

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(Read our full Cookie policy here)

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology. By default WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users.

Email marketing messages & subscription

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal data” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

You can also unsubscribe from all MailChimp lists, by following this link, otherwise contact the EMS provider.

Our EMS provider is; Mailchimp. We hold the following information about you within our EMS system;

• First Name
• Email addreess
• I.P address
• Subscription time & date
• Consent tickbox acknowledgement

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; Keep SEO Simple Glasgow or www.keepseosimple.co.uk.) The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Sponsored links, affiliate tracking & commissions

Our website may contain adverts, sponsored and affiliate links on some pages. These are typically served through our advertising partners; Google Adsense, eBay Partner Network, Amazon Affiliates, or are self served through our own means. We only use trusted advertising partners who each have high standards of user privacy and security. However we do not control the actual adverts seen / displayed by our advertising partners. Our ad partners may collect data and use cookies for ad personalisation and measurement. Where ad preferences are requested as ‘non-personalised’ cookies may still be used for frequency capping, aggregated ad reporting and to combat fraud and abuse.

Clickable sponsored or affiliate links may be displayed as a website URL like this; www.thelandofdogs.com or as a titled text link like this: Land of Dogs Blog.

Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. You can read more about cookies on this website above. Your actions are usually recorded as a referral from our website by this cookie. In most cases we earn a very small commission from the advertiser or advertising partner, at no cost to you, whether you make a purchase on their website or not.

We use advertising partners in these ways to help generate an income from the website, which allows us to continue our work and provide you with the best overall experience and valued information.

If you have any concerns about this we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shorterned Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls (this is an example: http://bit.ly/). Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Instagram Feed

Instagram Feed plugin uses Instagram API on website front end. All the data received from Instagram via API is cached in WordPress database for some short period to provide front end optimization. You may request us to delete your Instagram data if it is accidentally cached in our website database with hashtag feed data. Instagram saves some cookies in browsers of website visitors via API data. These cookies are mostly used for security purposes. They are regulated under terms of Instagram’s Privacy Policy.”